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Shipping & Returns


Shipping Charges

Most of our products are free shipping EMS. But if you want to choose other shipping methods you need to pay for the extra shipping fee. Of course the shipping fee is decided by the destination and methods.

Delivery Time

usually we will ship out your order within 12 hours. And it takes 4-5 days on the way depending on destination.

Tracking Your Order

We will send you a tracking number when we ship your order and you can track your order based using the methods applicable to your shipping method.You can start tracking after 12-24 hours of receiving your tracking number.

Insurance

all packages are insured and we guarantee delivery.

Return and Exchange

We want you to feel confident about shopping with our website. We guarantee both our goods and service are high quality. If you have any problem, or are unhappy shopping with your purchase, then we will put the matter right.

1.) It is guaranteed that all packages will be sent out in good condition. To ensure your interests, please check out your delivery on the spot. If there is any damage during the shipment, you can press claim for compensation from the Post Office.

2.) If there is any quality problem with the goods you received, please contact our Customer Service within one week. We will refund or exchange as your requirements.

3.) If there are gifts with your package, please send back as well as your refunded goods.

4.) All returns will only be accepted if it original packaging and labels are still attached.

Please Note

We will refuse to return or exchange in any of the following situation:

1. The damage is caused by been used in the improperly way.

2. The goods don't belong to store of east.

3. We don't receive your returned goods, of which are not complete.

4. The original packaging is damaged.

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